Documents go out under your name, so we check the email address is really yours before anything is sent from it. Until you confirm it, you can upload and prepare documents, but sending asks you to confirm first.
Confirm your address
- Open the email we sent when you signed up. Its link confirms your address and signs you in.
- If you can't find it, look in your spam or promotions folder.
- Still nothing? Go to Documents in the dashboard. The notice Confirm your email to start sending has a Resend the email button.
- Open the new email and select the link. Sending is unlocked straight away.
Good to know
- If you asked for the email several times in a row, wait a few minutes before asking again.
- Anything you prepared while waiting is kept. After confirming, open the document and send it.