Salsox

Security and audit trail7 steps

Turn on two-factor authentication

Protect your account with a six-digit code from an authenticator app on top of your password, and keep backup codes safe.

With two-factor authentication on, signing in with your password also asks for a six-digit code from an app on your phone. Someone who learns your password still can't get in.

Turn it on

  1. Install an authenticator app on your phone, such as Google Authenticator, Microsoft Authenticator or 1Password.
  2. In the dashboard, go to Settings and find Two-factor authentication.
  3. Select Turn on and type Your account password.
  4. Scan the QR code with your authenticator app. If you can't scan it, add an account in the app by entering the key shown instead.
  5. Type the Code from the app and select Confirm.
  6. Save your Backup codes somewhere safe. They're shown once, and each one signs you in if you lose your phone.

Turn it off

  1. In Settings, under Two-factor authentication, select Turn off and confirm. Turning it on again later pairs a new authenticator from scratch.

Good to know

  • Accounts with two-factor authentication sign in with their password and a code, not with an emailed sign-in link.
  • Lost the backup codes? While you're signed in, select New backup codes to make a new set; the old ones stop working.

Still stuck?

Tell us what you were trying to do and what happened, and we'll help you get it done.

Contact us