A field won't place on the page

Sending needs every signer to have at least one field. If you try to send without one, you'll see a message such as Kofi Boateng has no fields yet. Place at least one., and the editor goes back to Fields.

Place the field

1. On the Fields step, check the right person is selected at the top of the toolbar. Fields are placed for whoever is selected.
2. Select the field type, such as Signature. The hint should change to Now tap the page where the field should go.
3. Tap or click on the page itself, below the toolbar. The toolbar stays at the top as you scroll, so tap a part of the page you can see clearly.
4. The field appears where you tapped, in that person's colour, and the hint changes back.

Still nothing appears?

1. Let the page finish loading: wait until you can read the document, then try again.
2. Reload the page. Your draft keeps everything you've saved; select Save draft on the Send step first if you've made changes.
3. If it still won't place, add ?placementDebug=1 to the end of the editor's address in your browser and press Enter. A Placement diagnostics box appears under the toolbar.
4. Select a field type, tap the page once, and take a screenshot of the box. Send it to us through the contact page: it shows exactly where your tap went, so we can fix the cause.